At Eclat-Emporium, we understand the importance of finding the perfect fit. Therefore, we offer a straightforward exchange policy within 14 days of receiving your order. You can exchange a product for a different size or color of the same item. We want to ensure that you are completely satisfied with your purchase.
To initiate an exchange, follow these steps:
Step 1: Contact Our Customer Service Contact our customer service for instructions on exchanging your product. This can be done by clicking on the following link to access our contact page: Click here.
Step 2: Provide the Following Information in Your Email To facilitate a smooth exchange, please provide the following information in your email:
- Your order number.
- The email address used for your order.
Our customer service team will respond to your email as soon as possible, providing you with further instructions.
Useful Links:
Email: support@eclat-emporium.com
Business Hours:
Monday to Friday: 08:00 AM to 6:00 PM
Saturday: 10:00 AM to 4:00 PM
